Last updated: March 2025
Zumeo ("we", "our", "the service") is an AI-powered resume formatting tool. You upload a resume, our system parses it and produces a reformatted PDF using one of our templates. You purchase credits to download generated PDFs.
Payments are processed by Polar.sh, our Merchant of Record. Polar handles VAT collection for all jurisdictions. Credits are consumed when you download a generated PDF. Due to the nature of digital goods, we do not offer refunds once a PDF has been downloaded. If you experience a technical issue preventing download, contact us at support@zumeo.app.
You may only upload resumes for which you hold the rights (your own resume or one you are authorised to process). You must not use the service to process third-party personal data without their consent. Automated bulk usage is prohibited.
The content of your resume remains yours. We do not claim ownership over any uploaded or generated content. We retain rights to our templates, UI, and underlying software.
Generated PDFs are stored in Cloudflare R2 and are accessible via time-limited links (15 minutes). We retain generation records in our database for account history purposes. You may delete your records at any time from your dashboard.
The service is provided "as is". We do not guarantee that a reformatted resume will result in employment or pass any specific ATS system. We are not liable for any direct or indirect damages arising from use of the service.
We may update these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.
For any questions: support@zumeo.app